Title: Winners Circle Associate
Status: Part Time: 12PM – 8 PM
Description Summary: Greet every guest with a smile and assist with Winners Circle sign up procedure and any other related procedures.
Primary Duties:
- Answer questions about ongoing and future promotions and explain services offered in the gaming area
- Maintain all relevant reports and documentation
- Communicate with team members in the gaming area to provide assistance with EGS machines
- Manage Associates on shift, maintaining adequate coverage at all times
- Communicate with management on issues and concerns
- Serve as an ambassador for OJC, maintaining the highest in guest service, courtesy, and safety
Skills and Requirements:
- Superior guest service and interpersonal skills
- Ability to work as part of a team and contribute to a positive work environment
- Professional, well groomed appearance
- Ability to resolve problems/conflicts in a diplomatic and tactful manner
- Ability to work a variety of shifts including evenings, weekends, and holidays
- Ability to work in a smoking environment
- Ability to stand or walk for long periods of time
- Ability to read, write and communicate in English
- Ability to obtain and maintain ARC and EGS licensing
- Must be over age 21
- Basic computer skills
Great to have, but not a requirement:
Prior service desk of front desk experience
Prior gaming or casino experience
Education Requirements: High School Graduate or GED
Posting Date: 12/14/12
